Think With Google: The Creative Shortlist: Real Time Remixed

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Think with Google

THE RUNDOWN

The Creative Shortlist is a series that looks at the trends and themes informing innovative digital campaigns. This month we spotlight campaigns that are leading the next wave of social through more collaborative relationships and an evolved real-time approach.

VOICE OF THE MONTH

See what Creative Sandbox campaigns we’re talking about.
This edition’s guest curator is Marvin Chow, global marketing director for Google’s social products.

The holidays. The Oscars. The World Cup. To stay relevant, brands have always taken advantage of big consumer moments such as these. Now that consumers are constantly connected, there are many more moments that matter, and brands can join them in real time. But that’s just the beginning. Getting an audience to engage with your story beyond a mere “like” or a generic retweet is what makes a brand a meme of its own.

Last year’s widely talked about Oreo tweet during the Super Bowl blackout was a wake-up call to traditional marketers. It showed the true value of being nimble, insightful, creative and—above all—first. But as we saw with this year’s Super Bowl, similar efforts without a higher level of engagement and conversation were short lived. Enabling the audience to create the conversation that follows is critical to really capture the moment.

From YouTube to Twitter to Google+, an entire generation is putting its own spin on brands through memes, remixes, hashtags and more. Smart brands are making this part of their marketing strategies. They see their audience as the creators; they’re just the enabler. Nike’s “Phenomenal Shot” campaign during the 2014 FIFA World Cup is a fresh example that exemplifies this thinking. Nike set out to let fans create their own version of winning moments during the tournament. The centerpiece of the campaign was a suite of 3D avatars that fans could “remix” by adding headlines, filters and stickers to create their own digital posters, just moments after something amazing happened during a live game.

Taking conversations further, brands can create ambassadors and foster even more meaningful relationships with consumers. Understanding that your brand is the enabler and the audience is the creator will help you win in the long run. For 20% of the work, they can get 100% of the credit, all in the name of your brand’s story. Taking this approach, you can establish a more fulfilling social media environment for people and for your brand. Everyone wins.

What do you think? Agree? Disagree? Share your #brandremix thoughts and favorite examples and get the conversation started. Follow us at+CreativeSandbox and @CreativeSandbox for more ideas that blend creativity and technology.

The campaigns we’re featuring this month demonstrate the movement toward user-generated content by empowering people to express themselves through their relationship with a brand:

#1 Nike “Phenomenal Shot”

Memorable sports moments, remixed in real time

#2 Toyota Collaborator

A social shopping tool for designing cars

#3 Two Days Beat

A crowdsourced audiotrack

#4 Target Everyday Runway

A live runway show inspired by everyday tweets

March Madness: A Full Court Press for Marketers

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2014_ThinkWithGoogle

THE RUNDOWN
March means one thing for college hoops fans: March Madness. But the NCAA tournament, which kicks off next week, isn’t just for diehards. It’s a mainstream event and one of the year’s biggest marketing moments. The web makes it easier than ever to get into the action—whether you’re a pro bracketologist or casual fan. Here, we look at last year’s numbers and the early trends for 2014 to help predict the field for marketers.

Watching at work

Live streaming of the games has grown the March Madness audience dramatically, shifting much of the watching online. Last year’s tournament delivered record-setting video consumption across digital platforms. According to Turner Sports, which manages NCAA March Madness Live, there were 49 million live video streams. That’s 14 million hours of video.

Fans never have to miss a game—even when they’re at work. Last year, we saw a 26% growth over the previous year in various searches for where to watch the game online. On the first Thursday and Friday of the tournament, a disproportionate number of those searches, 82%, came from desktops (Google Internal Data, 2013). Surely, the “boss button” came in handy. This might meanlost productivity, but for the enterprising advertiser, it’s two more days each week to score points with customers on digital.

Mobile has changed the game

When they’re away from their desks, fans turn to their mobile devices so they don’t miss any of the action. Most often, they search for terms such as “scores,” “results,” “highlights” and “news.” Visuals are especially compelling for fans, so we also see a lot for searches for “videos,” “images,” “pictures,” “photos” and “reactions.” In 2013, searches for these terms grew 120% on mobile, compared with the previous year (see chart below). We especially notice an increase on weekends when fans are watching from the couch or while they’re out at bars. Brands and publishers will want to keep this in mind as they generate NCAA-related content and ensure it’s accessible across all devices to reach these constantly connected fans.

Mobile Searches for March Madness News, Information and Visuals

Source: Google Internal Data, March 13-19, 2012, and March 19-26, 2013, Indexed Search Query Volume, United States

It’s Merch Madness during the finals

If a team makes it to the Elite Eight, we see a spike in the demand for its branded merchandise, such as jerseys and t-shirts.

Apparel Searches for Teams in the 2013 Final Four

Source: Google Trends, Indexed Search Query Volume, United States

This demand is strong year-round for perennial sports powerhouses such as Louisville and Michigan, but more ephemeral for those Cinderella stories. As you can see in the graph above, apparel demand rose for last year’s breakout star, Wichita State, as it made its way to the Final Four. Demand fell once the team was eliminated, but it’s on the rise again thanks to the team’s record undefeated regular season heading into this year’s tournament. This goes to show the power of March Madness as a brand builder—one that retailers and universities alike can take advantage of.

The tournament can also be a boon to local business. Last year, Final Four host city Atlanta enjoyed its highest weekly demand for local tourism searches—a 22% rise (Google Internal Data, 2013). This year, fans will be descending upon Arlington, TX to see the final games.

Brands cashing in on brackets

For some, the fun of March Madness isn’t about watching the games, it’s about predicting the winners. Searches for brackets leading up to Selection Sunday have grown fourfold since 2008 (see chart below).

Searches Related to Brackets

Source: Google Internal Data, Indexed Search Query Volume, United States

Brands are fueling this trend by sponsoring contests. A great example is Quicken Loans’ Billion Dollar Bracket Challenge, which the company is doing in partnership with Warren Buffett’s Berkshire Hathaway. We’ve seen huge growth in searches for this branded bracket; “Warren Buffett ncaa” and “quicken loans ncaa” are both top NCAA-related searches (see below).

Top Trending Google Searches Related to NCAA

Source: Google Internal Data, March 1-7, 2014, United States

Look for bracket searches to spike on March 16, Selection Sunday, and the day after as people research teams and place their wagers before the tournament begins.

Marketers can bet that these trends—streaming, mobile, merchandise and brackets—will continue to grow this year. UPDATED: To stay on top of what’s trending during the tournament, keep tabs ongoogle.com/trends/ncaamarchmadness for the latest.